Shipping and Delivery
At Sparklet we do everything we can to ensure that your order arrives on time. Every item is packed with care and attention.
If you have any queries about placing an order or an order you have received, please contact us using the live chat function or fill in the contact us form.
Processing timeAll items are normally despatched within 2 working days.
Delivery Charges
Delivery charges will be calculated and applied at the checkout.
UK shipping charges start from £2.95 (standard) or £4.95 (express).
International shipping charges start from £8.95 (standard) or £19.95 (express).
Shippings are trackable and in most cases a signature would be required on delivery.
Delivery Guide
If you have any queries regarding the whereabouts of your parcel, you can track your order using the tracking number or contact us for assistance.
Please note: All orders out of the UK may incur charges due to local duties and taxes. Sparklet is not responsible for any additional fees, restricted items or delay in delivery due to these circumstances. If you have any queries or concerns about this please check your local custom policy.
Expected Delivery Times Within The U.K
Orders within the UK are despatched using Royal Mail.
Standard Delivery takes 2 to 3 days whereas Express Delivery takes 1 to 2 days, this excludes Saturdays and Sundays.
Royal Mail quote deliveries to addresses in the Outer Hebrides and other remote areas may take extra time.
Expected Delivery Times for International Delivery
Standard Delivery to Europe is estimated to take 5-7 working days.
Standard Delivery to other countries is estimated to take 5 to 10 working days.
Express Delivery to Europe and other international countries is estimated to take 3 to 7 working days.
Expected delivery times are quoted by delivery companies, they are an estimation not a guarantee. Delivery times for items ordered during busy periods i.e., public holidays could take longer than usual. Once your parcel has been collected by the courier we are not responsible for any delays in delivery.
Please note once your order has been placed online we are unable to make amendments to product, customer or delivery details. Alternatively, if you have any queries about placing an order or an order you have received, please contact us.
Lost Packages
Even though our packages are sent via secure courier, on rare occasions, we do experience losses while in-transit. Please contact us if you think this may be the case with your order.
Please be aware that if we are not contacted within 14 days, an insurance claim cannot be made thus the customer will be unable to claim any loss from Sparklet.